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Customer Service Representative - PT

AMVC-Prairie Hills Animal Hospital

Part Time: No Weekends
 

Purpose:

New state-of-the-art small animal practice seeking part-time customer service representative to join our team, available Monday, Wednesday, and Friday. This person will be the “face” of the clinic as they are the first person to communicate with clients. This person will also be responsible for the daily flow of the clinic through the scheduling of appointments.

Responsibilities:

  • Greet and assist customers in a professional, friendly manner
  • Answer telephones providing excellent customer service
  • Schedule appointments allowing the appropriate time for service requested
  • Configure invoices and ensure proper payment for services rendered
  • Check clients in and out including preparation of medical records
  • Keep area clean and organized
  • File paperwork
  • Other duties as needed assigned by management

Qualifications:

  • Strong communication and interpersonal skills
  • Positive attitude and friendly disposition
  • Critical thinking and problem-solving skills
  • Maintain confidentiality
  • PC knowledge and keyboarding skills beneficial
  • Animal handling experience preferred
  • Previous experience in customer service preferred

Benefits:

  • Wages
  • Clothing Allowance
  • Further benefits commiserate with number of hours worked per week